The Queen’s Speech: what it means for landlords & tenants

Those who tuned into the Queen’s Speech on the 11th of May can be forgiven for missing the very brief promise to ‘enhance the rights of those who rent’ – seemingly a very general pledge to review standards across the sector. A delve into the detailed briefing notes, however, reveals three details that will be of particular interest to landlords and tenants.

Abolish Section 21 Evictions

Long before the pandemic interrupted their plans, the government promised to abolish Section 21, or ‘no-fault’, evictions. This is the most straightforward and common way for a landlord to end a tenancy at their property, but its future is now back up for review. The government plans to publish a White Paper in the autumn which will detail plans to reform the evictions process.

Lifetime Deposits

Another long-running government scheme is the introduction of lifetime tenancy deposits, which would see dilapidation deposits move from property to property with the tenant. Under the current system, a tenant must pay a brand new deposit when moving to a new property, which can often cause cashflow issues for the tenant if they are still waiting for their deposit to be returned by their previous landlord.

It remains to be seen how the government’s scheme will offer simultaneous protection to two landlords where there is an overlap in tenancies. Again, more information has been promised in the autumn.

Redress Schemes for Private Landlords

One of the more unexpected announcements was the plan to require all private landlords to belong to a redress scheme, ‘to ensure that all tenants have a right to redress’.

Currently agents, rather than landlords, are required to belong to a redress scheme, such as the Property Redress Scheme, with which Reside are affiliated. If a tenant rents directly from a private landlord, with no agency involvement, their only current source of redress is through the courts. It is therefore likely that this new initiative is aimed at landlords who do not use a professional agency to manage their tenancy.


Reside is an award-winning independent letting agent in Bath. Please get in touch if you would like to discuss any aspect of letting or managing your property; we would love to hear from you.

Toby Climbs Everest For Charity (Sort of)

The Sofa to Summit challenge caught my eye as a way to become more active whilst fundraising for a cause that is close to everyone’s hearts right now. The NHS and the RUH have been spectacularly stretched since early 2020, and it will feel good to do something, no matter how small, in recognition of that.

A happy, healthy Brandon Bower

Over the course of any normal year, Reside usually organises several fundraisers to support local charities; in the past, we have worked with Off The Record Bath, Bath Area Play Project, VOICES and Bath Samaritans to name a few. However, given the recent lockdowns it has been difficult for us to arrange these kinds of events over the past 12 months – so I jumped at the opportunity to do something again that gives back to our local community.

The RUH, however, holds a special place in our hearts at Reside due to the experience of our Managing Director and the founder of Reside, Ben Bower. In 2018, Ben’s wife Natasha gave birth to their son Brandon at just 28 weeks – more than 12 weeks early. It was a tough time for Ben & Natasha, but the wonderful staff and state of the art facilities in the Neonatal Intensive Care Unit meant that they could not have been better cared for. Brandon happily went home two months later – still in advance of his original due date!

I recall visiting Ben, Natasha and Brandon on the NICU ward. We’d had a baby boy ourselves just a few months before and were alarmed by what they were going through, but so reassured to see how well they were being looked after. Having heard so much about Brandon, Ben & Natasha’s experience, I’m very proud to be fundraising for the Forever Friends Appeal – no matter how small my contribution is, I am sure it will help to maintain the hospital’s incredible work.

Working with inspirational local people, our vision is to raise the funds needed to support the delivery of gold-standard healthcare in first-class surroundings.  We aim make a difference to every patient and every condition.
The Forever Friends Appeal 

My plan for scaling Everest is currently very basic: 48 flights of stairs for 61 days. But as lockdown restrictions ease, I am hoping that Bath’s hilly surrounds will help to mix up the scenery and preserve the stair carpet.

This is, would you believe it, my first time climbing Mount Everest, but I have thrown myself into similarly reckless commitments before. Despite being supremely unathletic, I ran the Bath Half in 2017 to raise funds for Sarcoma UK. I was joined by several members of the Reside team, and this has since led to similar unwise but worthy endeavours, including another Bath Half in 2019 in aid of Jamie’s Farm.

If you would like to track the progress of my climb, or even make a donation, you can find my Sofa to Summit page here.


Reside is an award-winning independent letting agent in Bath. Please get in touch if you would like to discuss any aspect of letting or managing your property; we would love to hear from you.

Landlord Notice Periods Extended

Evictions on hold

The government has announced a further extension to two pieces of temporary legislation, both brought in to provide tenants with greater security in their homes during the pandemic.

The ban on evictions, which had already been extended, will now run until the 31st of May. Until then, evictions can only be enacted under strict circumstances such as extreme rent arrears. Landlords can still file possession claims and should be encouraged not to delay their submissions as the court closures in 2020 have created a substantial backlog of hearings.

Increased Notice Periods For Landlords

Fortunately, at Reside we are not currently dealing with any evictions, so news of an extension to notice periods may be of more relevance to our landlords. Statutory notice periods to terminate a tenancy are 2 months from a landlord, and one month from a tenant, but in August 2020 the government introduced the Coronavirus Act 2020 (Residential Tenancies: Protection from Eviction), which increased notice periods for landlords to 6 months.

These temporary regulations were initially due to expire on the 31st March 2021, at which point notice periods would have reverted back to the statutory 2 months, but have now been extended until ‘at least’ the 31st May 2021. There is much speculation as to what the government’s long-term plan is for Section 21, and we are unlikely to know more about the future of this policy until mid-May.


Reside is an award-winning independent letting agent in Bath. Please get in touch if you would like to discuss any aspect of letting or managing your property; we would love to hear from you.

Budget 2021: Key Points For Landlords & Tenants

In this video, Reside’s Toby Martin summarises the main points of interest in the 2021 Budget for landlords and tenants.

These key points include the extension to the stamp duty holiday, the upcoming increase in corporation tax which may affect a very select few landlords, and a question mark over the future of capital gains tax.


Reside is an award-winning independent letting agent in Bath. Please get in touch if you would like to discuss any aspect of letting or managing your property; we would love to hear from you.

Extended Notice Periods For Welsh Landlords

In news that may not be of direct relevance to our tenants and landlords in Bath, but could nonetheless be a suggestion of things to come, the Welsh government has introduced a bill that will permanently extend minimum notice periods for landlords.

The new legislation, which will be implemented before the end of the current Assembly in May 2021, will require landlords to serve a minimum of six months’ notice to end a tenancy. Such a notice cannot be served during the first six months of the tenancy, thereby preventing a landlord from ending a tenancy earlier than 12 months.

While in some cases these changes will provide more financial security for landlords, it also means it will take landlords 12 months to reclaim their property in the case of “no fault evictions”.
Angela Davey, ARLA Propertymark President

The future of Section 21 in England, or the ‘no-fault’ eviction as it’s commonly known, has been a major talking point since the last General Election, when the Conservatives promised to reform the evictions process. Since then, their response to the Covid-19 pandemic saw the introduction of temporary six month notice periods for landlords, a measure that is due to run until the 31st of March.

It isn’t yet clear what will happen to notice periods in England – they will either revert back to 2 months, or the government will extend the current measures temporarily or permanently. What we can be sure of is that changes will be made to Section 21, and perhaps the Welsh Bill is a sign of things to come.


Reside is an award-winning independent letting agent in Bath. Please get in touch if you would like to discuss any aspect of letting or managing your property; we would love to hear from you.

Chancellor Urged To Act On Tenant Debt

A coalition of property and housing organisations, including Reside’s regulatory body ARLA Propertymark, have come together to call on Chancellor Rishi Sunak to help private renters pay off COVID-19 rent arrears and help sustain existing tenancies.

Across the nation, at least half a million private renters are in arrears due to the economic impact of COVID-19. The UK Government’s own research shows that ‘private renters report being hardest hit by the pandemic’.

The joint statement issued by Propertymark, NRLA, The Big Issue Ride Out Recession Alliance, Citizens Advice, Joseph Rowntree Foundation, Crisis, Money Advice Trust, Nationwide Building Society, The Mortgage Works, StepChange Debt Charity and Shelter welcomes many of the measures taken to date, but goes on to say that they do not go far enough to adequately protect renters going forward. Without additional support, more renters will lose their homes in the coming months, with the risk of an increase in homelessness.

In order to sustain tenancies wherever possible, these organisations maintain that these two pledges are required in the forthcoming budget:

1. A targeted financial package to help renters pay off arrears built since lockdown measures started in March 2020. This will help to sustain existing tenancies and keep renters in their homes, whilst also ensuring rental debt does not prevent them from finding homes in the future.

2. A welfare system that provides renters with the security of knowing that they can afford their homes. The pandemic has shown how vital this is to providing security at a time of crisis. The Government increased Universal Credit and Housing Benefit because it recognised that the system was not doing enough to support people in the first place, yet it has chosen to freeze Housing Benefit rates again from April and is considering cutting Universal Credit at the same time. It cannot be right that these measures could be pulled away from renters during continued economic uncertainty.

The Chancellor is being urged to take action now to avoid renters being scarred by debts they have no hope of clearing and a wave of people having to leave their homes in the months to come.

At Reside, we have worked with our tenants to keep levels of rent arrears very low, however we recognise that the end of the Job Retention and Self-Employment Income Support schemes will present fresh challenges. Additional support for tenants will be needed to avoid a dramatic drop-off in income, for those who are currently reliant on the furlough scheme and self-employment support grants.


Reside is an award-winning independent letting agent in Bath. Please get in touch if you would like to discuss any aspect of letting or managing your property; we would love to hear from you.

The Great Pet Debate

What does the government’s new stance on pets mean for tenants and landlords?

Despite being a constant threat to Zoom meetings, pets have provided a valuable lifeline during the Covid-19 pandemic; they are known to decrease anxiety, save us from loneliness and help establish daily routines. It is therefore perhaps unsurprising that The Kennel Club has reported a 180% increase in enquiries from potential dog owners, and visits to the puppy fostering pages of the RSPCA website have soared by 600%.

Pet ownership in privately rented properties has, however, never been straightforward. The decision on whether to permit a pet in the property lies entirely with the landlord and, whilst some are very accommodating of their tenants’ requests, others approach the subject with more caution.

Landlord Concerns

So why would a landlord decline a tenant’s request to keep a dog or cat in their home? Usually, it boils down to concerns over increased wear and damage during the tenancy. When a pet is allowed by the landlord, the pet is considered an ‘occupier’ of the property; they will therefore contribute to the fair wear and tear that the landlord must accept is inevitable, for which the tenant must not be held accountable. Many landlords also fear for increased damage over the course of the tenancy and, whilst damage can be attributed to the tenant, the introduction of deposit caps put an end to the practice of additional pet deposits. This has predicated a more cautious approach among many landlords, who feel it sensible to reduce the risk of tenant damages to a minimum.

Another frequently cited reason for declining a pet request is a restrictive covenant in the building’s head lease. An occupier of a property that is subject to a head lease may find that the lease prohibits pets of any kind in the building, usually in an effort to reduce noise complaints between apartments. If this is the case, there is little that a landlord can do to accommodate their tenant’s request.

Pet Consent By Default

Last week, the government updated its standard Assured Shorthold Tenancy Agreement to give tenants more freedom to keep pets in their properties. It is not a requirement to use the government’s model AST, we at Reside use the ARLA Propertymark tenancy agreement, but it perhaps gives us an insight into the government’s future intentions.

Under the new clause in the government’s tenancy agreement, it is deemed that the landlord has granted permission for pets to be kept at the property, unless they provide the tenant with a good reason why this cannot be permitted within 28 days of receiving such a request:

The Landlord should accept such a request where they are satisfied the Tenant is a responsible pet owner and the pet is of a kind that is suitable in relation to the nature of the premises at which it will be kept. Consent is deemed to be granted unless the written request is turned down by a Landlord with good reason in writing within 28 days of receiving the request.

According to a guidance note, a ‘good reason’ to decline a pet request would be ‘large pets in smaller properties or flats, or otherwise properties where having a pet could be impractical’. These definitions are open to interpretation, and it remains to be seen how the government would define this in law.

On The Agenda

Prior to the last general election, the Labour Party outlined a policy that would give renters a default right to keep a pet. With the Conservative government now adopting a similar stance, albeit currently in a non-binding way, there seems to be cross-party support for the initiative. With the Tenant Reform Bill due to be revisited later in the year, it would be no surprise if the government introduced legislation in line with the recent changes to their model AST, something that was perhaps alluded to by Housing Minister Robert Jenrick when launching the new model tenancy agreement: “I’m overhauling our model tenancy contract to encourage more landlords to consider opening their doors to responsible pet owners. And we will be listening to tenants and landlords to see what more we can do to tackle this issue in a way that is fair to both.”


Reside is an award-winning independent letting agent in Bath. Please get in touch if you would like to discuss any aspect of letting or managing your property; we would love to hear from you.

Reside Review: January 2021

Rental Market Continues to Show Resilience

Despite being locked down throughout January, the rental market once again proved itself to be resilient in the face of national restrictions. Our industry was fortunate to be permitted to continue operating during lockdown, whilst observing strict safety precautions. Previous lockdowns have taught us not to expect a decrease in demand, and January was no exception; over the course of the month, we let more properties than in January 2020, at a higher average rent.

Demand has in fact been exceeding supply; on the last day of the month, we had only five available properties remaining on the market. In the current market, a sensibly-priced property with professional photographs and a quality virtual tour should attract good levels of interest straight away.


Helping Homeschoolers

We have been scratching our heads of late, wondering what we can do to help our local community get through this current lockdown.

One initiative we landed on was to offer support to homeschooling parents who do not have access to a printer, and are unable to print schoolwork for their children.

We have virtually become a paperless office over the last few years, so this seemed like a very good reason to press our hulking office printer into action. Using the systems we have put in place for key collections, we can also offer contactless collection from our office door.

So please – if we can help with this, do get in touch. We would be very happy to print your schoolwork for you.


Awards Season

In January, we were named as finalists in the 2020 Bath Property Awards, which are being held in March of this year. The awards are run by Mediaclash, the team behind Bath Life, and are a celebration of the local property sector. We’re honoured to be involved, alongside a host of excellent local businesses from across the sector, and look forward to the very creative virtual event that Mediaclash have organised.


Reside is an award-winning independent letting agent in Bath. Please get in touch if you would like to discuss any aspect of letting or managing your property; we would love to hear from you.

5 Reasons To Be Positive About The Rental Market In 2021

Despite the current lockdown restrictions, we are all eager to find reasons for optimism in the year ahead. The cloud that engulfed 2020 has certainly not given way, but it has perhaps been lanced by some stray rays of sun thanks to the vaccine rollout.
Given the current need for positivity, what reasons are there to be cheerful about the property rental market over the next 12 months?

1. The Market in 2020

Rather unexpectedly, the rental market in 2020 remained buoyant to the end. The lengthy slump in activity that we all anticipated during the first national lockdown never came about, as agents and tenants adapted, and video tours came to the fore. Between March and September 2020, a staggering 54% of properties let by Reside were achieved without the need for a physical viewing – such was the success of our virtual tours. When the second national lockdown came around in September, the government took the decision to keep the property market open and allow viewings to continue, a policy that they have thus far maintained.

Strong demand from tenants, allied with a healthy supply of properties (partially from landlords exiting the holiday rental market) meant that 2020 was a remarkably busy year. We let more properties during 2020 than in any other year in the Reside’s history – a staggering outcome, all things considered.

There is no reason why this should change in 2021, so we expect it to be another strong year for both supply and demand of rental property.

2. Whatever Happens, We’re Ready

Whilst we hope that there are brighter times ahead, it seems likely that there could be further lockdown restrictions before things start to improve. But whatever 2021 throws at us – we’re ready.

Every aspect of our management service can be carried out from home, if need be. Every member of staff is set up with home access to our phone and computer system; property inspections can now be done remotely; we have a system for contactless check ins and check outs; contracts can be signed remotely; Right to Rent checks are carried out virtually and, as we’ve already established, properties can be marketed very effectively without anyone needing to leave their home.

Regardless of any restrictions that are put in place over the course of this year, we will be able to provide a full and professional service to our tenants and landlords.

3. Destination: Bath

Bath landlords can look forward to increased demand in 2021, as we expect the city to be a popular destination for renters leaving London (no, let’s not call it Lexit). It is widely thought that there may be something of an exodus from the capital post-Covid-19, as new working from home regimes reduce the need to commute so frequently.

4. Return of the Renters’ Reform Bill

The much-discussed Renters’ Reform Bill is slated make a reappearance later in the year. It formed part of the Queen’s Speech in December 2019 and was widely expected to progress through Parliament in 2020, until the government became preoccupied by more important matters. But with the private rental sector being inundated by so much new legislation, why is this a cause for optimism?

The Bill’s two main promises that have been outlined so far are to scrap Section 21 evictions, and to introduce lifetime deposits for tenants. If done correctly, both of these changes could be positive for landlords and tenants, so this key piece of legislation is an opportunity to improve the current system.

Lifetime deposits will travel with tenants from property to property, reducing moving costs for tenants and making the moving process easier and less costly.

Section 21 (or ‘no-fault’) evictions have long been in the crosshairs of the main political parties, and its departure is inevitable. ARLA Propertymark has lobbied the government to replace Section 21 with a more efficient system that would be fair to diligent landlords, and provide tenants with security of tenure. The detail of ARLA’s proposal can be found here, but it is not yet known what the government’s approach will be.

5. A return to normal

We have become so entrenched in our ‘new normal’, that the prospect of a return to the ‘old normal’ seems unfathomable. Nonetheless, if the vaccine rollout is successful, we can dare to dream of a return to some sort of normality later in the year.

Whilst it remains to be seen what a post-Covid world looks like, we will bring many lessons learned from the pandemic forward with us. Over the last year, we have been forced to embrace new technologies, pair back and hone our services, and work more diligently and harder than ever before. Although we wish this had never been necessary, we have discovered ways to be more efficient and innovative than ever before. Whenever we do finally emerge from the pandemic, Reside will be stronger and better for it.


Reside is an award-winning independent letting agent in Bath. Please get in touch if you would like to discuss any aspect of letting or managing your property; we would love to hear from you.